The crew
Job intel
Text LAST and a customer name (“LAST Diaz”), or just ask “have we been here before,” and Holler pulls the past visits: what was done, when, and what it billed. Text LAST alone and it checks your next job’s customer.
Been to Diaz, 412 Culver Rd before:
- Capacitor swap on Mar 12, invoiced $412
- Maintenance tune-up on Nov 3, invoiced $245
It also speaks up on its own
When a pre-job text goes out for a repeat customer, Holler adds the history line automatically: “Been here before: capacitor swap in March, invoiced $412.” The tech walks in knowing the house.
How it behaves
- Every fact traces to a synced job record. No history on file means Holler says so and won’t guess.
- History runs on Housecall Pro today; more systems follow.